What modern companies expect from modern Management and Managers?
- Using, promoting, developing techniques? Technology? Methods?
- Establishing, writing streamlining procedures? Tools? Rules?
- Being “in charge” of a Team? Increasing sense of responsibility?
Modern Management & Lean Management approach and way of thinking is not about techniques and procedures, it is rather to make employees knowledge becoming productive.
Lean Management principles :
- It is not jumping to solutions
- It is not about quick answers
- It is a thinking process to Investigate, Analyse, Understand, Improve
Lean management is about asking (the right) questions and trying things, and/or encouraging others to try things.
It is a continuous improvement attitude, culture.
A key lean Management element : Problem Solving :
Lean Management is not simply and only providing the right answer, it is fundamentally about about asking the right question(s).
“The scientific mind does not so much provide the right answers as ask the right questions” (Claude Levi-Strauss)
Traditional Management places tremendous pressure on individuals to be right. Who wants to be wrong ? Hiding problems becoming a way of life…?
Exposing Problems, developing countermeasures, and learning from them doesn’t support Lean Management…
It is Lean Management !
Lean using process approach :
A process approach is a powerful and efficient way of organizing and managing activities to create value for the Customer and other interested parties.
Organizations are often structured into a hierarchy of functional units. They are usually managed vertically with responsibility for the intended outputs being divided among functional units.
The end customer or other interested party is not always visible to all involved, consequently, problems that occur at the interface boundaries are often given less priority than the short term goal of the units.
This leads to little or no improvement to the interested party, as actions are usually focused on the functions, rather than the intended output. (Source ISO/TC 176)
The process approach introduces horizontal management, crossing the barriers between different functional units and unifying their focus to the main goal of the organization
Power of multi functional teams :
Processes and complex business problems are usually transverse to organizations. As a consequence, process improvement and complex problem solving requires a multi-functional point of view.
It is a way to share ideas and information, the sum of ideas is usually better than individual reinforcing teams creativity.
It uses the “skill set” of all, and obtain consensus for solutions and streamlined processes. The team will usually defend and promote their own ideas and solutions with more power, the implementation then usually becomes easier.